Working at Royal Mencap Society - 62 Wright Street

People were protected from harm by trained staff who knew how to keep people safe... Medicines were stored safely... Risk assessments... put the least restrictive measures in place possible to keep people safe.

'We are like one big family here... high levels of satisfaction across all staff and staff told us they were listened to... Staff were motivated by and took a pride in their work.'

There were enough staff on duty so that they could take part in the activities they wished... Sickness and holidays were covered by existing staff... 'fantastic retention of staff.'

A robust system for staff recruitment, induction and training was in place... All staff had received mandatory training... specialist training was accessed... 'The training we receive is very thorough and it is something I look forward to doing as a team.'

The registered manager was based at 62 Wright Street five days per week... staff told us they were listened to by the managers. 'We are like one big family here, the managers are very much part of the team and support me very well.'

extensive range of activities... season ticket for the local football team... attended music concerts, having recently been to see The Killers and Depeche Mode... individual holidays... assistive technology... bespoke package of assistive technology helped to monitor people's health needs.