Working at Royal Mencap Society - 32 Kings Lane
Popewalk House, Huntingdon, PE19 1LB
Operated by Royal Mencap Society
8 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel valued in an open culture with strong safety and training, but no permanent manager and COVID staffing pressures are drawbacks."
Safety & Risk
8/10
✓
Per 2021: Positive risk-taking culture, incidents investigated with lessons shared, good medicines management with STOMP; Per 2022: robust IPC, PPE training, clean home.
Staff Culture
8/10
✓
Per 2021: 'Staff felt valued and empowered... transparent and open and honest culture'; 'it feels like a safe haven'; positive staff interactions observed.
Staffing Levels
5/10
!
Per 2021: 'The service had enough appropriately skilled staff to meet people's needs.' Per 2022: 'measures in place to mitigate the risks associated with COVID-19 related staff pressures.'
Training & Dev
7/10
✓
Per 2021: Staff trained in learning disability, autism, mental health, specialist feeding methods and epilepsy awareness by specialist trainers; regular supervision and appraisal.
Management
6/10
✓
Per 2021 comprehensive inspection: Experienced interim manager visible and approachable; staff said 'The support from my manager is second to none, it feels like a safe haven.'
Programmes
6/10
✓
Per 2021: Meaningful activities including baking cakes, cooking, gardening, goals scrapbooks, learning independence skills; multiple types supported person-centred.
Points to consider
No permanent manager, experienced deputy is running the place instead.
Per 2021 comprehensive inspection: The service did not have a manager registered with the Care Quality Commission at the time of our inspection. The service was being managed by an experienced interim manager who had been in the deputy manager post at this service for a number of years.
Staff numbers are enough but COVID caused staff shortages that needed special plans to handle.
Per 2022: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Activities like cooking lessons and gardening make the job varied but there is no dedicated coordinator or specialist programmes.
Per 2021: People had access to a range of meaningful activities in line with their personal preferences. Staff supported... baking a cake... learning to cook food, wash my own washing... sections of the garden they were responsible for.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews