Working at Royal Mencap Society - 2 Conroy Close
2 Conroy Close, York, YO61 3NS
Operated by Royal Mencap Society
6 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Open-door leadership and positive culture promote person-centred care and safety, but staffing lacks a stable team and training is standard."
Safety & Risk
7/10
✓
Staff demonstrated a good awareness of safeguarding procedures... Medicines arrangements were safe and managed appropriately.
Staff Culture
7/10
✓
The registered manager worked collectively with all staff to demonstrate a positive culture and promote a high standard of person-centred care and support for people.
Staffing Levels
6/10
✓
Staffing levels were consistently maintained. Contingency plans were in place to cover staff absence at short notice.
Training & Dev
6/10
✓
Staff completed a comprehensive induction and received ongoing training to support their role.
Management
7/10
✓
The registered manager had an 'open door' policy and encouraged reflective practice across the staff team to continuously improve the service.
Programmes
6/10
✓
The activity coordinator and staff were proactive in finding out what interested people... People told us, 'I enjoy the activities. We do all sorts of things.'
Points to consider
Staffing is adequate and covers absences, but no mention of low agency use or a long-serving stable team.
Staffing levels were consistently maintained. Contingency plans were in place to cover staff absence at short notice.
Only standard induction and ongoing training with supervisions, no specialist courses or funded qualifications.
Staff completed a comprehensive induction and received ongoing training to support their role.
Regular activities run by a coordinator with variety, but no specialist programmes or innovative approaches.
Activities were tailored to meet people's individual needs... The activity coordinator and staff were proactive... 'I enjoy the activities. We do all sorts of things.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews