Last updated: 10 February 2026
"Strong leadership and a welcoming team culture, but gaps in safety records and unclear staff retention hold it back."
Whilst most records evidenced people with skin damage were receiving appropriate care... we found two examples of where treatment was not delivered in line with the person's care plan.
Staff told us they enjoyed working at the home. One said, 'It is really enjoyable and a welcoming environment.' Staff felt confident in the leadership and the support of the wider staff team.
There were enough clinical and care staff to meet people's varying and complex needs. People and relatives were happy with the staffing levels in the home.
Training records demonstrated staff were encouraged to attend additional courses to expand their knowledge. The deputy manager told us they had recently taken staff to a dementia conference.
Staff felt confident in the leadership of the home and the support of the wider staff team. Comments included, 'It is the best manager ever and strong team work' and 'If I need to see a manager I don't need to make an appointment.'
People told us they were able to take part in different activities... photo board with planned activities... enjoyed a game of bingo... involved in planting plants and flowers in the garden.
Staffing levels are good enough to meet needs, but no details on team stability, retention, or agency use to show it's better than average.
There were enough clinical and care staff to meet people's varying and complex needs.
Activities offer some variety like bingo, gardening, and reading with a coordinator, but no specialist programmes or innovative approaches that stand out.
There was a photo board in the entrance with information about the planned activities for the week... people enjoyed a game of bingo... involved in planting plants.
A few gaps in care records for wound dressings, repositioning, and creams show safety checks aren't fully reliable yet.
we found two examples of where treatment was not delivered in line with the person's care plan. For example, one person's wound dressing had not been changed and another person had not been repositioned within the timeframes specified.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp