Working at Royal Hampton
Meadowfield, Newcastle Upon Tyne, NE20 9HZ
Operated by Crown Care V Limited
73 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Professional management and staff feeling supported with good training and activities, but mixed feedback on staffing levels, high sickness and agency use."
Safety & Risk
7/10
✓
The home was clean. We observed staff using PPE safely.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Most staff told us they felt supported in their role.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: There were enough staff on duty to meet the needs of people. We received mixed views about staffing levels from relatives and staff.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: A suitable induction and training programmes were in place to support staff in their roles. Staff received supervision and an annual appraisal.
Management
6/10
✓
Per 2019 comprehensive inspection: The registered manager was professional, open and approachable throughout the inspection. People, relatives and staff confirmed this.
Programmes
6/10
✓
Per 2019 comprehensive inspection: A range of activities were in place and a new activity coordinator had been recently employed to further enhance this.
Points to consider
Staffing is adequate but mixed feedback on levels from staff and relatives, high sickness, and agency used when no permanent staff available.
There were enough staff on duty to meet the needs of people. We received mixed views about staffing levels from relatives and staff. Sickness levels were high in the service. A recruitment drive was in place to replace any vacant posts and agency were only used if permanent staff were not available. (Per 2019 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews