Working at Royal Court Care Home
20 Princes Road, Cleethorpes, DN35 8AW
Operated by Bokhiria Homes Ltd
20 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel valued by approachable managers in a positive culture with good safety, although activities are limited."
Safety & Risk
7/10
✓
People were safeguarded from the risk of abuse. Staff demonstrated a good awareness of safeguarding procedures. Medicines arrangements were safe and managed appropriately.
Staff Culture
7/10
✓
Staff spoke highly of the management team and the support they received. Comments included, 'The managers are all approachable. Our team is better now than ever' and 'I love my job and working here.'
Staffing Levels
6/10
✓
There was enough staff on duty to support people safely. Support was provided by a consistent team of staff who were visible around the service.
Training & Dev
6/10
✓
Staff received regular refresher training to support them in their role. Additional training was highlighted and completed to guide staff to support people with specific health conditions.
Management
6/10
✓
People and staff told us the management team were approachable. The registered manager promoted the visions and values of the service by embedding an open and person-centred culture.
Programmes
5/10
!
The management team had identified the activity programme was limited and people would benefit from more regular and varied sessions. They had recently recruited an activity coordinator who was due to start the following week.
Points to consider
Activities are limited with just basic events like reminiscing and singers, but they've hired a coordinator to make it better.
The management team had identified the activity programme was limited and people would benefit from more regular and varied sessions. They had recently recruited an activity coordinator who was due to start the following week.
Staffing is enough to keep things safe, but some residents say staff have less time to sit and chat.
People told us staff were responsive, although some felt the staff had less time to sit and talk with them.
Only regular refresher training and some extra for specific conditions, no specialist courses or funded qualifications.
Staff received regular refresher training to support them in their role. Additional training was highlighted and completed to guide staff to support people with specific health conditions.
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews