Working at Royal Court Care Home
20 Princes Road, Cleethorpes, DN35 8AW
Operated by Appleton Shaw Limited
20 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Approachable managers support a happy team with good training and safety, but limited activities and less time for chats hold it back."
Safety & Risk
7/10
✓
People were safeguarded from the risk of abuse. Staff demonstrated a good awareness of safeguarding procedures. Medicines arrangements were safe and managed appropriately.
Staff Culture
7/10
✓
Staff were happy in their work and felt supported by the management team. Comments included, 'The managers are all approachable. Our team is better now than ever'.
Staffing Levels
6/10
✓
There was enough staff on duty to support people safely. Support was provided by a consistent team of staff who were visible around the service.
Training & Dev
7/10
✓
Staff received regular refresher training to support them in their role. Additional training was highlighted and completed to guide staff to support people with specific health conditions.
Management
7/10
✓
People and staff told us the management team were approachable. The registered manager promoted the visions and values of the service by embedding an open and person-centred culture.
Programmes
5/10
!
Group and one to one activities were planned... Some regular events took place, such as reminiscence and visiting singers. The management team had identified the activity programme was limited and... recruited an activity coordinator who was due to start the following week.
Points to consider
Activities are limited to basic events like reminiscence, singers, and outings, and the new coordinator has not started yet, so the role is mostly routine personal care.
The management team had identified the activity programme was limited and people would benefit from more regular and varied sessions. They had recently recruited an activity coordinator who was due to start the following week.
Staffing is adequate to keep things safe but some residents feel staff have less time to sit and chat.
People told us staff were responsive, although some felt the staff had less time to sit and talk with them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews