Last updated: 9 February 2026
"Supportive management and positive staff culture with excellent safety practices, but basic activities and reliance on bank staff for gaps."
2020 IPC inspection: A recent outbreak of COVID-19... managed well... Staff received training about... infection prevention... sufficient stocks of PPE... enhanced cleaning schedules... We were assured that the provider was preventing... infection... using PPE effectively... managing infection outbreaks.
Per 2019 comprehensive inspection: Staff told us that they enjoyed their job and were proud to work at Roxholm Hall... 'Leadership is good. The manager... door always open.'... we really feel part of it.
Per 2019 comprehensive inspection: sufficient numbers of staff... gaps in the off duty due to vacancies, sickness and annual leave... bank staff covered these shifts... Staff told us that there were sufficient numbers of staff on duty to look after people safely.
Per 2019 comprehensive inspection: Staff attended mandatory training... provided with training pertinent to their roles... regular supervision sessions and an annual appraisal... Care Certificate.
Per 2019 comprehensive inspection: The registered manager was a visible leader... staff reported significant improvements... Staff feel that they are listened to and suggestions... acknowledged and actioned.
Per 2019 comprehensive inspection: designated activity room for arts, crafts and music... observed people play an armchair game with a parachute... supported to carve pumpkins... gardening... armchair exercises.
Some basic activities like crafts, games, and occasional events such as pumpkin carving, but no dedicated coordinator or specialist programmes to make the role more interesting.
Per 2019 comprehensive inspection: designated activity room for arts, crafts and music... observed people play an armchair game with a parachute... supported to carve pumpkins and make spicy pumpkin soup.
Enough staff to get by but they use bank staff to cover gaps from sickness, leave, and vacancies, and it's hard to recruit because of the rural location.
Per 2019 comprehensive inspection: challenging to recruit sufficient numbers... rural location... gaps in the off duty due to vacancies, sickness and annual leave that... bank staff covered these shifts.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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