Last updated: 10 February 2026
"Staff feel trusted, supported and valued by management, but adequate staffing, standard training and basic activities hold it back."
People's medicines were managed safely. Training records we looked at showed all staff had been appropriately trained and their competence checked regularly.
Staff told us the registered manager was very supportive and they felt valued for their contributions to the service.
There was sufficient staff deployed to support people safely. People were cared for according to their needs and in an unrushed and person-centred way.
Records showed staff were up to date with their training. Staff said the training adequately prepared them to do their job.
Staff told us the registered manager trusted their knowledge and expertise and this empowered them to carry out their roles effectively.
People were able to engage in activities that added value and enjoyment to their lives. One person enjoyed spending time in the big lounge listening to their favourite selection of vinyl records. We saw another person liked helping staff to prepare the evening meal.
Staffing is adequate but nothing special, with no details on agency use or long-term staff retention.
There was sufficient staff deployed to support people safely.
Only standard training and supervisions, no specialist courses or funded qualifications.
Records showed staff were up to date with their training. Staff said the training adequately prepared them to do their job.
Basic activities like cooking, music and outings, no dedicated coordinator or specialist programmes.
People were able to engage in activities that added value and enjoyment to their lives. One person enjoyed spending time... listening to their favourite selection of vinyl records. We saw another person liked helping staff to prepare the evening meal.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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