Working at Rowden House
2 Vallis Road, Frome, BA11 3EA
Operated by Somerset Care Limited
39 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.7/10
Key Finding
"Outstanding stimulating activities and a supportive culture where staff feel valued, although staffing is adequate with plans for a more flexible team."
Safety & Risk
8/10
✓
Provider had a robust recruitment programme and staff had received training in recognising abuse. Detailed risk assessments in place with staff guidance.
Staff Culture
8/10
✓
All staff said they felt valued and respected. Staff felt supported and received regular supervisions and appraisals.
Staffing Levels
7/10
✓
There were enough staff to look after people safely and take time to sit and chat or join in an activity. Plans for a flexible working team with more staff were being put into place.
Training & Dev
7/10
✓
Staff demonstrated a very good understanding of people's needs and received training relevant to their role and the needs of people living in the home. The service supported staff to take career related courses.
Management
8/10
✓
Everybody spoken with said they felt the registered manager was open and approachable. All staff said they felt valued and respected.
Programmes
9/10
✓
Wide range of stimulating activities including themed parties, virtual reality sessions, resident-led mural with memory impacts, intergenerational links with nursery and school.
Points to consider
Staff numbers are good enough to chat with residents and join activities, but they plan a new team for even better one to four ratios.
Plans for a flexible working team with more staff were being put into place, this would mean a ratio of one staff member to four people enabling a more spontaneous approach.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews