Last updated: 9 February 2026
"Supportive managers, good teamwork, and effective infection control, but occasional staffing shortages and basic activities hold it back."
2022 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, making sure infection outbreaks can be effectively prevented or managed.
Per 2018 comprehensive inspection: Care workers said they worked well as a team and received the support they needed.
Per 2018 comprehensive inspection: People and care workers informed us that there were enough care workers to meet the needs of people.
Per 2018 comprehensive inspection: Care workers confirmed that they had received appropriate training for their role... training matrix and copies of their training certificates which set out areas of training.
Per 2018 comprehensive inspection: Care workers said their supervision sessions were useful... found their managers to be supportive and approachable.
Per 2018 comprehensive inspection: The home had a varied activities programme... gentle exercise, quizzes, walks, chair netball and singalong sessions.
Staffing is adequate but some family members say there are times when there are not enough staff or call bells take too long to answer.
Per 2018 comprehensive inspection: several relatives told us that they felt that there were times when there was insufficient staff... sometimes care workers did not respond promptly to call bells.
Activities are basic like quizzes, walks, and singalongs with no specialist programmes to make the job more varied and fun.
Per 2018 comprehensive inspection: Activities... gentle exercise, quizzes, walks, chair netball and singalong sessions.
Training covers the basics and regular supervisions but some family say staff knowledge of dementia care needs improving.
Per 2018 comprehensive inspection: Two relatives felt that some care workers did not have an adequate understanding of people with dementia... further refresher training would be provided.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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