Working at Rowans Residential Care Home
31 Goonown, St Agnes, TR5 0UY
Operated by Mr & Mrs I J Hirsch
9 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Stable staff team and positive culture where staff feel supported, but limited activities without a coordinator and no permanent registered manager hold it back."
Safety & Risk
8/10
✓
Effective safeguarding systems; risks managed safely with individual assessments reviewed monthly; medicines administered safely; learning from incidents by seeking professional advice.
Staff Culture
8/10
✓
Staff told us 'Love working here. Its small and we all feel well supported by [manager's name]' and 'we know everyone really well. We do work well and support each other'.
Staffing Levels
8/10
✓
Very little movement in the staff team, most recent member employed in 2021; sufficient numbers on duty, staff responsive and worked well as a team.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: induction training, one-to-one supervision, appraisals; on-going and refresher training ensured staff effective; all had NVQ level 2.
Management
6/10
✓
Manager maintained oversight of complaints, accidents and incidents; promoted positive person-centred culture; staff said 'feel well supported by [manager's name]' (manager applying to register).
Programmes
4/10
!
Per 2018 comprehensive inspection: people took part in group activities such as quizzes and armchair keep fit; individual activities like reading books, socialising, listening to music, watching TV.
Points to consider
No activities coordinator or special programmes, so the job is mostly routine care with basic quizzes, music and TV.
Per 2018 comprehensive inspection: group activities such as quizzes and armchair keep fit, individual activities like reading books, socialising, listening to music and watching TV.
Only standard induction, supervisions and refresher training, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: system of induction training, one-to-one supervision and appraisals; refresher training kept up to date.
No permanent registered manager yet, as the current one is still applying.
At the time of our inspection the manager was in the process of applying to register as manager with the commission.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews