Last updated: 9 February 2026
"Strong leadership and effective safety practices support staff well, but staffing lacks stable teams and training is only standard."
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing... and promoting safety through the layout and hygiene practices of the premises.
Per 2019 comprehensive inspection: Staff told us that morale was good, they were very well supported... Staff felt well supported by the registered manager and found them to be open and transparent and felt able to approach them if they had any concerns.
Per 2019 comprehensive inspection: There was enough suitably trained and competent staff on duty to meet people's needs and to ensure their safety and wellbeing. A dependency tool was used to ensure staffing levels were appropriate.
Per 2019 comprehensive inspection: Staff received training and were competent, knowledgeable and skilled... Newly recruited staff had completed a comprehensive induction and continued to receive training throughout their employment to maintain up-to-date skills and knowledge. Staff felt supported... in regular supervision sessions.
Per 2019 comprehensive inspection: The registered manager was highly visible in the home providing guidance and leadership, so staff were clear about their roles and responsibilities and knew what was required to ensure the service provided good care to people.
Per 2019 comprehensive inspection: People were supported to access a range of activities and entertainment, on a one to one basis or in groups, on a regular basis. The activities co-ordinator had positive relationships with people and knew them well.
Staffing is adequate to meet needs using a dependency tool, but no info on low agency use or stable long-serving teams.
Per 2019 comprehensive inspection: There was enough suitably trained and competent staff on duty to meet people's needs... A dependency tool was used to ensure staffing levels were appropriate.
Only standard training like induction and refreshers with supervision, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Newly recruited staff had completed a comprehensive induction and continued to receive training... refresher training. Staff felt supported... in regular supervision sessions.
Regular activities by a coordinator based on residents' preferences, but no specialist programmes or innovative approaches.
Per 2019 comprehensive inspection: People were supported to access a range of activities... The activities co-ordinator had positive relationships with people and knew them well. Activities were planned based around people's needs and preferences.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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