Last updated: 10 February 2026
"Supportive management, staff feeling valued and proud, and an exceptional range of activities create a positive workplace."
People were protected from abuse and avoidable harm by robust systems the service had in place... Comprehensive risk assessments followed best practice guidance and included positive risk taking to optimise people's opportunities to engage in activities.
Staff told us they felt valued and respected and were proud to work for the service. We observed very positive interactions between the management team, the people in the service and their staff.
The provider had robust recruitment procedures. Staff had been recruited safely, all necessary checks had been completed before staff started work. There was a probationary period for all staff which ensured they and the people they supported were well matched.
The provider ensured all staff received an induction and regular ongoing training to maintain and develop their skills. We reviewed training records and found these were up to date. In addition, the service had supported staff to develop their potential to undertake more senior roles.
They were approachable and flexible in the support they provided to the team. Staff told us they felt valued and respected and were proud to work for the service.
The service employed a full-time lifestyle manager to provide person-centred, quality experiences... People continued to engage in an exceptional range of meaningful activities which enhanced the quality of their lives. The lifestyle manager continually reviewed activities available and worked in partnership with specialist colleges.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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