Working at Rowan - Innova House CLD
93 Windsor Road, Mansfield, NG18 4BX
Operated by Innova House Health Care Limited
7 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel listened to by the approachable manager and work well as a team with strong safety practices, but staffing lacks low staff turnover and training is only standard."
Safety & Risk
8/10
✓
Detailed risk assessments were in place... Where incidents had occurred, these had been reviewed by management to ensure care plans remained effective and lessons were learnt.
Staff Culture
7/10
✓
The registered manager told us 'I think we work well as a team. If anything happens we work on it together.' Staff felt listened to by the registered manager.
Staffing Levels
6/10
✓
There were safe staffing levels across the service. People's needs had been clearly assessed, to identify the level of staff support they needed.
Training & Dev
6/10
✓
Staff spoke highly of the training provided to them and felt management were approachable if they required further training.
Management
7/10
✓
Staff told us that they felt listened to by the registered manager and that the registered manager was always approachable.
Programmes
6/10
✓
People spoke highly of the activities offered to them, and we saw that these activities were flexible according to the person's preferences.
Points to consider
Staffing levels are safe but nothing special like low turnover or no agency staff mentioned.
There were safe staffing levels across the service.
Only standard training to meet needs, no specialist courses or funded qualifications mentioned.
Staff had received appropriate training for the type of needs they supported.
Some flexible activities like volunteering and cooking but no activities coordinator or specialist programmes.
People spoke highly of the activities offered to them, and we saw that these activities were flexible according to the person's preferences.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews