Working at Rowan House
Church Lane, Brentwood, CM15 0NJ
Operated by Consensus Support Services Limited
6 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Strong leadership and motivated team with good training and safety, but high staff turnover and limited activities programmes hold it back."
Safety & Risk
8/10
✓
There were effective safeguarding systems in place... People's medicines were managed safely. The service promoted and followed the principles of STOMP.
Staff Culture
8/10
✓
Staff were motivated and enjoyed strong team work. One staff member said, 'The best thing about working here is the people, I love supporting them.'
Staffing Levels
6/10
✓
There were enough staff on duty to keep people safe. The service had experienced a high turn over of staff recently but had implemented initiatives to help with recruitment and retention of staff.
Training & Dev
7/10
✓
Staff told us they felt supported. They received regular supervision and checks of their competency... 'We get lots of training, including face to face and refresher training. We have an in-house trainer who comes in, as well as a qualified nurse to do competency checks.'
Management
8/10
✓
The registered manager provided staff with leadership and was visible and approachable. Staff were motivated and enjoyed strong team work.
Programmes
6/10
✓
People were supported to pursue their hobbies and interests both in the service and in the community... Several people living at Rowan House had recently enjoyed a residential activity event which had been organised and funded by the registered provider called 'Party in the park'.
Points to consider
Enough staff to do the job without rushing, but high turnover recently means the team might not feel super stable yet.
The service had experienced a high turn over of staff recently but had implemented initiatives to help with recruitment and retention of staff.
Role includes supporting community outings and events like Party in the Park, but no dedicated activities coordinator or specialist therapeutic programmes.
People were supported to pursue their hobbies and interests both in the service and in the community... 'Party in the park'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews