Working at Rowan Court
167 Huddersfield Road, Huddersfield, HD9 3TQ
Operated by Hollybank Trust
15 bedsResidential homes
Workplace Score
4.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.5/10
Key Finding
"Enough staff on shifts and a committed team, but poor management communication and safety risks from ignored risk assessments hold it back."
Safety & Risk
4/10
!
Risk assessments were not always accurate or being followed by staff; breach of Regulation 12 with examples like incorrect seizure guidance and blister prevention not followed.
Staff Culture
5/10
!
Mixed feedback from staff about management but 'staff shared a commitment to continuously learn and worked in partnership with other professionals'.
Staffing Levels
5/10
!
Rotas confirmed there were enough staff employed to ensure people's needs were being met daily and staff said there were always enough staff on shift.
Training & Dev
4/10
!
Only 75% of staff had completed their core training and 62.86% of staff had completed their autism training; no evidence of formal training for Covene equipment.
Management
4/10
!
Mixed feedback from staff and relatives: 'There is never a manager here on a weekend... manager just stays in the office' and 'Communication is shocking' but also 'very supportive'.
Programmes
/10
✕
Points to consider
Managers get mixed reviews from staff and relatives, with complaints about poor communication and not being around on weekends.
'There is never a manager here on a weekend... Communication is shocking. It's not a welcoming place in their office'
Not all staff are up to date on core training or specialist areas like autism, and some equipment training is missing.
Only 75% of staff had completed their core training and 62.86% of staff had completed their autism training
Risk assessments are sometimes inaccurate or ignored by staff, putting people at risk of things like skin damage or seizures.
Staff did not always follow risk assessments. One person had a re-occurring blister... separators were not being worn; seizure risk assessment stated call 999 after 10 minutes but NICE guidance is 5 minutes
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews