Working at Rowan/Beech House

Staff numbers are enough to cover the shifts but they sometimes bring in extra staff for appointments, with no details on stable teams or low agency use.

Both homes were small and there were sufficient staff to ensure care... where people may have an appointment or an activity... extra staff would be brought in to facilitate this.

Just a weekly activity timetable and community outings like swimming, no special coordinator or creative programmes to make days more interesting.

Each person had a weekly activity timetable that showed what activities people took part in throughout the week. People were encouraged to be part of the local community.

Some staff weren't wearing PPE all the time during the Covid inspection, even though most were trained and they improved after.

we were not confident that all staff were wearing PPE at all times at both of the services. The registered manager told us they would ensure additional checks.