Working at Rowallan House
17 Little Heath, Romford, RM6 4XX
Operated by Mrs Marina Stack
41 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Supportive leadership and strong staff retention create a positive culture, but staffing lacks stability and accidents aren't analyzed to spot patterns."
Safety & Risk
7/10
✓
2020 targeted inspection: 'We were assured the service were following safe infection prevention and control procedures.' Per 2020 comprehensive: 'Medicines were being managed safely.'
Staff Culture
8/10
✓
Per 2020 comprehensive inspection: 'A staff member told us, "I have been here 21 years. I love working here. It is home."' Feedback: 'I am always happy to come to work' and 'It's perfect place to work.'
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: 'There were appropriate numbers of staff on duty to support people safely.' Staff: 'We do have enough staff.'
Training & Dev
7/10
✓
Per 2020 comprehensive inspection: 'Staff had completed mandatory training and refresher courses to perform their roles effectively... Regular supervisions and appraisals had been carried out.'
Management
8/10
✓
Per 2020 comprehensive inspection: 'The registered manager operated an open-door policy where people or relatives could come and speak to them when they wanted to and we saw this happened throughout the day.' Staff: '(Registered manager) is very good. He is supportive.'
Programmes
6/10
✓
Per 2020 comprehensive inspection: 'We have the activities coordinator... regular activities, music, animals coming in for pet therapy; they invite singers too.' Observed group and individual activities.
Points to consider
Staffing levels are enough to keep things safe, but nothing extra like a stable team or low agency use is mentioned.
Per 2020 comprehensive inspection: 'There were appropriate numbers of staff on duty to support people safely.' A staff member told us, 'We do have enough staff.'
Activities are regular with a coordinator and things like pet therapy, but no specialist programmes or creative innovations to make the job more interesting.
Per 2020 comprehensive inspection: 'We have the activities coordinator, who is very thorough... regular activities, music, animals coming in for pet therapy; they invite singers too.'
Accident records are kept but not analyzed to spot patterns and stop repeats.
Per 2020 comprehensive inspection: 'analysis of the incidents had not been carried out to identify trends and minimise the risk of re-occurrence'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews