Working at Rouse
40 High Street, Bridgwater, TA7 0QA
Operated by Allerton C&S SW Limited
3 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.7/10
Key Finding
"Supportive management and a stable staff team create a friendly homely atmosphere, although the activities programme lacks a dedicated coordinator and feels routine."
Safety & Risk
8/10
✓
People were protected from abuse as the provider had systems in place to safeguard people from abuse. Staff we spoke with had a good understanding of different types of abuse. People's medicines were administered safely and stored securely. The medicine system was regularly audited.
Staff Culture
8/10
✓
The service had a safe, friendly and homely atmosphere. People benefitted from a settled long-standing staff team working at the service. This had created a professional yet homely atmosphere in the service.
Staffing Levels
8/10
✓
The service benefited from a well-established stable staff team who know the people living there extremely well. Staffing levels at the home were determined by the needs of the people living in the service. We judged there were sufficient numbers of suitable staff employed at the service to meet people's needs.
Training & Dev
7/10
✓
Staff we spoke with told us they received good training and support from the service. Staff had received up to date training in key subjects, such as safeguarding, food hygiene, fire training and epilepsy training. Staff received regular supervision.
Management
8/10
✓
Staff told us the registered manager was supportive and regular staff meetings were held. Staff said the registered manager was open to any new ideas or suggestions which could improve the service for people.
Programmes
6/10
✓
Activities offered to people were suitable to their needs and abilities. We saw that a wide range of activities were offered to people including swimming, going for walks, shopping, visiting cafes, restaurants and visiting clubs.
Points to consider
No dedicated activities coordinator or specialist programmes, just regular community outings and walks, so the role may feel routine at times.
Activities offered to people were suitable to their needs and abilities. We saw that a wide range of activities were offered to people including swimming, going for walks, shopping, visiting cafes, restaurants and visiting clubs which the people enjoyed going to.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews