Last updated: 9 February 2026
"Encouraging leadership, regular supervisions and strong training, although adequate staffing lacks stable teams and activities are basic."
Systems were in place which sought to protect people from the risk of abuse. Staff knew how to recognise and respond to potential signs of abuse and were aware of local safeguarding procedures.
Staff told us "Supervisions are undertaken with the registered manager, I could ask for a supervision if I wanted one, I feel I get lots of support and supervisions are very regular."
There were enough staff to safely meet people's needs. People had their own individual staff teams that supported them.
The service had its own in house trainer that worked with staff to ensure up to date, relevant and person specific training was undertaken by all staff members, a mentor scheme was also in place.
Without exception, staff spoke positively about leadership and management. Comments included, "the registered manager is very encouraging to all staff. I think [name of registered manager] is incredible."
People's care plans showed they were supported to access a wide range of activities that were meaningful to them. One person told us how they would carry on an activity they really enjoyed that involved cars and car washes.
Staffing is adequate but nothing special, no details on team stability or avoiding agency workers.
There were enough staff to safely meet people's needs. People had their own individual staff teams that supported them.
Basic outings and parties like cinema trips and birthdays, no dedicated coordinator or specialist programmes to vary the work.
People's care plans showed they were supported to access a wide range of activities that were meaningful to them.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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