Working at Roughcote Hall Farm
Roughcote Lane, Stoke On Trent, ST11 9ET
Operated by Roughcote Hall Farm Ltd
9 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"People feel listened to by approachable managers and are well safeguarded, but agency staff use and basic training hold it back."
Safety & Risk
8/10
✓
People were safeguarded from the risk of abuse. The registered manager ensured any incidents were reported to the appropriate body for investigation. Where incidents had occurred, the provider had drawn learning from this and shared it with staff.
Staff Culture
7/10
✓
People, relatives and staff told us they felt listened to and involved in the service. The registered manager and Deputy Manager are approachable and will listen.
Staffing Levels
5/10
!
There were enough safely recruited staff to support people. Where agency staff were in use the provider ensured they had profiles in place for all staff who came to the home.
Training & Dev
5/10
!
Staff had received training and could describe how they would report any concerns.
Management
7/10
✓
People, relatives and staff told us they felt listened to and involved in the service.
Programmes
5/10
!
People told us they were supported to maintain their individual interests. This included hobbies in the house, going out and this was discussed monthly and planned each week and daily.
Points to consider
Staffing is adequate but they use some agency workers to cover shifts.
Where agency staff were in use the provider ensured they had profiles in place for all staff who came to the home.
Only standard mandatory training, no specialist courses or funded qualifications.
Staff had received training and could describe how they would report any concerns.
Basic activities like gardening and outings, no dedicated coordinator or specialist programmes.
[Person's name] loves gardening so are staff looking to get green house, sits in wheelchair to look after plants in raised planter beds.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews