Working at Rothsay Grange
Weyhill Road, Andover, SP11 0PN
Operated by Barchester Healthcare Homes Limited
66 bedsNursing homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Good safety practices and positive culture with training and activities support staff, but no permanent manager and staffing stress are concerns."
Safety & Risk
7/10
✓
Risk assessments had been completed and regularly reviewed, and care plans informed staff how to keep people safe from harm. Staff followed safeguarding processes and systems were effective to manage any safeguarding concerns.
Staff Culture
6/10
✓
Staff told us they felt supported, and most staff told us there was a positive culture at the service.
Staffing Levels
4/10
!
We received mixed feedback from people, relatives and staff in relation to staffing levels... Some staff told us they felt stressed and unable to provide person centred care.
Training & Dev
6/10
✓
Staff received regular supervisions from a line manager or supervisor and generally told us they felt supported in their role. Records showed staff were trained to carry out their roles.
Management
3/10
✕
Staff told us there had been many changes in management. Most staff told us they were keen to have a permanent manager in post who would stay and provide consistent leadership.
Programmes
6/10
✓
There was a range of activities available for people to take part in, including trips out, if they chose to and these were advertised in a monthly newsletter... therapy dog came to visit.
Points to consider
No permanent manager in place, with lots of changes leaving staff wanting more stability.
Most staff told us they were keen to have a permanent manager in post who would stay and provide consistent leadership. This is my sixth manager since I’ve been here, the team need stability.
Staffing looks okay on paper but staff and some residents say they often feel rushed and stressed.
Some staff told us they did not always have as much time as they would like, such as, “People are not getting proper care, we are rushing, and we cannot communicate with residents properly it’s just rushed.” Some staff told us they felt stressed and unable to provide person centred care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews