Working at Rossmere Park Care Centre
1 Greenock Road, Hartlepool, TS25 4EU
Operated by Rossmere Park Care Centre Limited
55 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported in a positive culture with strong management and safety, although basic training and adequate staffing hold it back."
Safety & Risk
7/10
✓
Staff safeguarded people from abuse. Risks to individuals... were well managed... The provider learned from accidents and incidents... Medicines were safely managed.
Staff Culture
7/10
✓
Staff enjoyed working in the home, were passionate about their roles and felt supported. One staff member said, 'I really enjoy working here and looking after all the residents. [Registered manager] and [clinical lead] are great and really supportive.'
Staffing Levels
6/10
✓
There were enough staff to safely meet people's needs. People and relatives told us, 'They (staff) come straight away if I buzz. I don't wait very often'
Training & Dev
5/10
!
Per 2018 comprehensive inspection: 'A training programme was in place that enabled staff to provide the care... Staff also received regular supervision sessions'
Management
7/10
✓
The home was well managed. The provider, registered manager and staff promoted a positive culture... Feedback from key stakeholders was used to improve the service.
Programmes
6/10
✓
Per 2018 comprehensive inspection: 'We saw that a range of stimulating and engaging activities were provided... activities coordinator... Lots of bus trips were organised'
Points to consider
Only standard training programme with supervisions, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: 'A training programme was in place that enabled staff to provide the care and support people needed. Staff also received regular supervision sessions'
Staffing is adequate and responsive but nothing special, no details on low agency use or staff retention.
There were enough staff to safely meet people's needs. People and relatives told us, 'They (staff) come straight away if I buzz'
Regular activities with a coordinator and trips, but no named specialist programmes or innovative approaches.
Per 2018 comprehensive inspection: 'a range of stimulating and engaging activities were provided... activities coordinator... bus trips organised'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews