Working at Roslyn House
68 Molesworth Street, Wadebridge, PL27 7DS
Operated by Mrs Janet Brewer
9 bedsResidential homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Deputy manager provides strong leadership with staff feeling supported, good staffing and community activities, but training gaps on anxiety and seizures plus incomplete records hold it back."
Safety & Risk
5/10
!
Records of the care people received had not been consistently completed. Monitoring records introduced to enable health professionals to fully understand one person's experiences before and after they experienced seizures had not been completed in respect of all seizures that had occurred.
Staff Culture
6/10
✓
Staff were complimentary of the deputy managers approach and the support they had received since the last inspection. Staff told us, '[The deputy manager] has done a lot of work'.
Staffing Levels
6/10
✓
The service's rotas now reflected people's support needs. Staff were able to support people to go out and additional support was being agreed with commissioners to enable people to be individually supported to go out.
Training & Dev
3/10
✕
The provider recognised the need for additional staff training on how to support people when upset or anxious. However, this training had not yet been arranged. Where staff had not completed necessary training this had been raised as an issue during supervision meetings.
Management
4/10
!
There was a registered manager in post at the time of the inspection. However, the registered manager remained absent from the service. The deputy manager provided effective leadership to the staff team who were complimentary of the support they had received.
Programmes
6/10
✓
People were regularly supported to access the community and had been offered opportunities to attend religious services. People had been swimming to various exercise and relaxation classes, to community events.
Points to consider
Staff have not done the needed training on helping people who get upset or anxious or handle seizures properly.
The provider recognised the need for additional staff training on how to support people when upset or anxious. However, this training had not yet been arranged. Staff had not yet completed necessary training in how to support people when anxious and seizure records had not been constantly completed.
No permanent manager on site as the registered manager is still absent.
There was a registered manager in post at the time of the inspection. However, the registered manager remained absent from the service.
Monitoring records for seizures and other care tasks are not always completed properly.
Records of the care people received had not been consistently completed. Monitoring records introduced to enable health professionals to fully understand one person's experiences before and after they experienced seizures had not been completed in respect of all seizures that had occurred.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews