Last updated: 10 February 2026
"Approachable management and safe medicines management shine, although staffing and training are adequate but unremarkable."
Staff managed medicines safely with no gaps in MARs and blister packs. The registered manager audited medicines and incidents were reported and lessons shared.
A member of staff told us, 'We work as a team, I like working here.' Staff said, 'We can discuss anything, including concerns, with the manager.'
People and relatives felt there were enough staff. One person said, 'Yes, there are staff around whenever I need them.'
Staff had received relevant training including safeguarding adults, moving and handling, fire safety awareness, infection control, diabetes, nutrition and hydration.
The registered manager was open and approachable to people, relatives and staff. Comments included, 'The manager is lovely and approachable,' and 'The manager listens.'
Staff developed and followed activity programmes including music, dancing, basketball, baking, and art and craft.
Staffing is adequate but nothing special, enough staff with no details on retention or agency use.
People and relatives felt there were enough staff. One person said, 'Yes, there are staff around whenever I need them.'
Only standard mandatory training like safeguarding and moving people, no specialist courses or funded qualifications.
Staff had received relevant training in various areas including safeguarding adults, moving and handling, fire safety awareness, basic food hygiene, equality and diversity, risk assessment, infection control, diabetes, confidentiality, COVID-19 and nutrition and hydration.
Activities are regular and varied like music and crafts but no dedicated coordinator or specialist programmes.
The activities included music, dancing, basketball, baking, and art and craft. As part of the activities a beautician and hairdresser visited the home once every week.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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