Working at Rosewood Lodge & Brook House
11-13 Friarn Street, Bridgwater, TA6 3LH
Operated by Rosewood & Brook House Ltd
20 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Passionate leadership and positive staff culture stand out, but safety issues and limited activities hold it back."
Safety & Risk
5/10
!
Some improvements were required to medicines management, these were addressed during the assessment. Actions identified during these checks were not always actioned in a timely way. During the assessment we identified concerns relating to fire safety.
Staff Culture
7/10
✓
Staff were positive about working at the home. Staff felt supported and were treated equally. Staff spoke positively about working at the service and the people who lived there.
Staffing Levels
5/10
!
There were enough staff to meet people’s needs, we identified some gaps in recruitment records, these were rectified during the assessment.
Training & Dev
6/10
✓
Staff received training in mandatory subjects and subjects specific to people’s needs. Areas included, mental health, health conditions and supporting people when they were anxious. Staff were positive about the training they received.
Management
7/10
✓
The registered manager was exceptionally passionate about delivering high standards and compassionate care which empowered people and was person centred. Staff commented positively about the registered manager and deputy manager.
Programmes
4/10
!
People were supported to access opportunities in their community. This included local cafes, shops and going out for day trips. The management is continually promoting activities for their clients and looking for creative ways to rehabilitate patients.
Points to consider
Recruitment records had gaps like missing references and employment history, even though fixed on the spot.
we identified some gaps in recruitment records, these were rectified during the assessment. For example, 1 staff member only had 1 employment reference on file and 2 staff members had gaps in their employment history.
Safety issues like fire door fixes and medication protocols were not always sorted quickly.
actions identified during these checks were not always actioned in a timely way. Some improvements were required to medicines management, these were addressed during the assessment.
No activities coordinator or special programmes mentioned, just basic outings and community trips.
People were supported to access opportunities in their community. This included local cafes, shops and going out for day trips.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews