Working at Rosewood House

Systems to manage risks to people's health, safety and well-being were better-managed [...] Medicines were managed safely. [...] Lessons were learned, and aspects of service provision had improved as a result of the learning.

Staff spoke positively about working at the home and the people they cared for. [...] Staff said they were well-supported.

There were sufficient staff to support people safely. A person told us, "There seem to be enough staff, even at weekends."

Staff followed a comprehensive training programme to develop their knowledge and skills. New staff completed a comprehensive induction [...] One staff member commented, "There are good opportunities for career progression and development."

Staff said they were well-supported. They were very positive about the manager and said they were approachable. People, relatives and staff all said the registered manager was "very approachable".

A person told us, "There seem to be enough staff, even at weekends. We do lots of activities here, bingo, Tai Chi and sometimes we have animals come to visit."