Working at Rosewood
Rosewood, Horley, RH6 0BN
Operated by Surrey and Borders Partnership NHS Foundation Trust
6 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by approachable managers with good training and strong safety practices, although busy staffing relies on agency workers and activities lack specialist programmes."
Safety & Risk
8/10
✓
Staff knew how to report incidents; registered manager reviewed them and actions discussed: 'Lessons learned from incidents were discussed at handover and team meetings.'
Staff Culture
7/10
✓
Staff told us they were listened to: 'They [management] are quite good in taking our opinions on board... You are never made to feel you are asking a silly question. We listen to each other.'
Staffing Levels
6/10
✓
Staff told us they were sufficient to meet people's needs safely: 'Staffing levels is enough to support people safely. It is busy but we get through it. If we have specific things going on extra staff is booked.'
Training & Dev
7/10
✓
Staff had completed mandatory training such as safeguarding, medicine management, MCA/DoLS, plus epilepsy, catheter care, autism awareness and managing challenging behaviour.
Management
7/10
✓
Staff told us, 'Managers are approachable. The structure is there and if I have concerns or need support, I know who to go to.'
Programmes
6/10
✓
People had individual activities plans with trips, karaoke, sensory room, aromatherapy, massages, day centres and special events.
Points to consider
Staffing is adequate but busy at times, with bank or agency staff used for shortfalls.
The provider's staff bank system or approved agencies provided staff to cover shortfalls or extra staff when needed.
Activities are regular and varied like outings and sensory room time, but no specialist named programmes or staff trained in therapies.
People participated in various activities outside the service such as trips and visits... well-equipped sensory room... aromatherapy, massages.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews