Working at Rosewood Care Home
139-143 High Street, Brierley Hill, DY5 4EA
Operated by High Oak Care Limited
43 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.9/10
Key Finding
"Staff feel supported with good training and engaging activities, but no registered manager and medication discrepancies undermine leadership and safety."
Safety & Risk
4/10
!
We found discrepancies with the balance of boxed medicines for three people based on what medicines had been administered.
Staff Culture
6/10
✓
Staff we spoke with felt supported in their role. One staff member said, 'I feel listened to and supported.'
Staffing Levels
5/10
!
Enough staff were on duty to meet people's care needs.
Training & Dev
6/10
✓
We saw from the training information shared with us majority of the staff had completed the providers core training to enable them to meet people's needs.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission.
Programmes
6/10
✓
A new activities co-ordinator had recently started... facilitated a game of bingo... chickens in the garden... gardening club... themed tasting session.
Points to consider
No permanent manager in place, so leadership feels unstable with recent changes not fully embedded.
The service did not have a manager registered with the Care Quality Commission.
Risk plans and medication records lack clear details, leaving staff without consistent guidance.
discrepancies with the balance of boxed medicines for three people based on what medicines had been administered.
Staffing is adequate but staff say they are busy and task-focused, needing more help on afternoons.
We observed staff were busy and mainly task focused... other staff told us an additional staff member on the afternoon was needed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews