Last updated: 10 February 2026
"Supportive management and open culture with strong safety practices, although staffing relies on agency workers and training is standard."
2021 targeted inspection: 'We were assured' on preventing infections, PPE use, testing, outbreak management; per 2018: medicines managed safely, incidents recorded and lessons learned at meetings.
Per 2018 comprehensive inspection: 'The manager promoted an open and transparent culture... Staff said they attended regular staff meetings and were able to discuss anything'.
Per 2018 comprehensive inspection: 'There were enough staff on duty to meet people's support needs... agency staff were requested when necessary'.
Per 2018 comprehensive inspection: 'Staff said they continued to be supported through on-going training... regular supervision and yearly appraisals'.
Per 2018 comprehensive inspection: 'the registered manager and senior management team have a good relationship with the staff... They are approachable, supportive and honest'.
Per 2018 comprehensive inspection: 'People continue to be supported... to access the community... animal sanctuary... local shops... day centres, cafes, theatre, holidays and day trips'.
Staffing is adequate but relies on agency workers for sickness and holidays.
Staff confirmed that any staff sickness or holidays were covered by other staff being asked to come in or agency staff were requested when necessary.
Only standard training and regular supervision, no specialist courses or funded qualifications.
Staff said they continued to be supported through on-going training so that they were able to provide effective support for people living in the home. Staff confirmed they had regular supervision and yearly appraisals.
Varied outings and community trips but no dedicated activities coordinator or specialist programmes.
People continue to be supported by staff to access the community and follow their interests. For example one person had gone out to visit an animal sanctuary and another had walked to the local shops. Staff said that people attended day centres, went to the local cafes, went to the theatre and arranged holidays and day trips.
AI Generated
Last inspected: July 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp