Working at Rosewood
18 St. Johns Avenue, Burgess Hill, RH15 8HH
Operated by Voyage 1 Limited
4 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by an approachable manager in a positive culture with good training, but staffing meets needs without unhurried care and activities lack specialist variety."
Safety & Risk
8/10
✓
Staff had received training on safeguarding adults and were knowledgeable... Risk assessments were in place... Medicines were stored, administered and disposed of safely. Staff confident to raise concerns.
Staff Culture
7/10
✓
Staff felt supported by the registered manager and felt able to raise issues. There was a positive culture throughout the service. Staff said they felt the registered manager was very much a member of the team.
Staffing Levels
6/10
✓
There were sufficient numbers of staff to meet people's needs. We saw there were enough staff to ensure people received support in line with their assessed needs. People were supported by a consistent team of staff.
Training & Dev
7/10
✓
Staff had received appropriate training... including... Positive Behavioural Support (PBS)... epilepsy... Staff told us they felt the training provided was good and met their learning needs. Regular one to one meetings.
Management
7/10
✓
People, staff and relatives spoke positively about the registered manager. Staff told us the registered manager had an open-door policy and was available to support staff at any time.
Programmes
6/10
✓
People were supported to access a range of activities... arts and crafts, gardening, days out, holidays, discos... The service had introduced an activity champion.
Points to consider
Staff numbers are enough to cover needs with a regular team, but nothing says workloads are light enough for really personalised unhurried care.
There were sufficient numbers of staff to meet people's needs. We saw there were enough staff to ensure people received support in line with their assessed needs.
Activities include things like arts, gardening and outings with a champion role, but no specialist programmes to make the job more creative and varied.
activities such as arts and crafts, gardening, days out, holidays, discos and going to the cinema. The service had introduced an activity champion.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews