Working at Roseville Care Centre
Blair Avenue, Stockton-on-tees, TS17 5BL
Operated by Prestige Care (Roseville) LTD
103 bedsNursing homes
Workplace Score
4.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.5/10
Key Finding
"Staff feel well supported in a positive culture with strong safety systems, but no permanent manager and mixed staffing feedback need improvement."
Safety & Risk
6/10
✓
Systems were in place to keep people safe from avoidable harm and abuse. Risks were assessed and mitigated, and people were cared for by staff who knew them well.
Staff Culture
6/10
✓
Staff told us they were happy with the current staffing levels... Staff said they felt well supported by the current leadership team. There was a positive culture within the staff team.
Staffing Levels
4/10
!
There was mixed feedback from staff and relatives in relation to staffing. Some comments included, “Staff are always about” and “There’s plenty of staff” to “They could do with more staff” and “There has been agency staff, but the regular staff are very good.”
Training & Dev
4/10
!
The provider had identified areas of improvement were needed in relation to staffing including recruitment records, training and support... the completion of training was slowly improving.
Management
3/10
✕
There was no registered manager in post, however, a new manager had been recruited and interim arrangements were in place. Staff told us they were happy with the management arrangements and felt well supported.
Programmes
4/10
!
Per 2023 inspection: People were supported to access activities they enjoyed. These included crafts, games and entertainers visiting the service... bingo, singing or making things.
Points to consider
No permanent manager in place, only interim arrangements even though staff like them.
there was no registered manager in post at the time of the inspection but a manager had been recruited and interim arrangements were in place
Staffing levels get mixed reviews from staff and relatives, with some agency workers used and calls for more overnight.
mixed feedback from staff and relatives in relation to staffing... “They could do with more staff” and “There has been agency staff
Staff training completion has gaps and is only slowly improving, with some limited knowledge on key topics like mental capacity.
the need for improvements in the completion of training... Some staff had limited knowledge of Deprivation of Liberty Safeguards
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews