Last updated: 9 February 2026
"Supportive management and a positive team culture, but basic activities and adequate staffing limit one-to-one time."
Staff now assessed and mitigated risks. People now had thorough care plans to guide safe practice. Medicines were now given safely. Incident records were found to be completed in good detail.
Staff told us they enjoyed working at the home... All of the staff we spoke with felt valued and supported. The team all get on and work together.
We now observed enough staff on duty to meet people’s needs and keep them safe. Staff told us they felt staffing levels were okay and they could manage.
Staff were trained, supervised and appraised in line with the providers policy and procedure. Staff we spoke with told us they liked the training, and it was good quality.
Regular team meetings and supervisions with staff took place, and the management team were approachable. All of the staff we spoke with felt valued and supported.
Staff were observed engaging people in activities. Activities included board games and artwork. Staff offered people hand massages and manicures... We have an entertainer every two weeks. We do exercises and we do games.
Only basic activities like board games, manicures, and occasional entertainers, no coordinator or specialist programmes to vary the role beyond routine care.
Activities included board games and artwork. Staff offered people hand massages and manicures... We have an entertainer every two weeks. We do exercises and we do games.
Staffing is adequate but staff say it would be nice to have more for one-to-one time with residents.
Staff told us they felt staffing levels were okay... it would be nice if there was loads of staff and everyone had one to one time.
Only standard training like safeguarding and medication checks, no specialist courses or funded qualifications for career growth.
Staff were trained, supervised and appraised in line with the providers policy and procedure. Staff told us they had completed medication training and underwent 6 monthly competency checks.
AI Generated
Last inspected: July 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp