Last updated: 10 February 2026
"Positive culture and enough safely recruited staff, but no permanent manager and outdated care plans weaken leadership and safety."
People's care plans were not always up to date, and safety monitoring was not in place for 1 person's complex needs.
Staff and managers shared a positive culture, and they demonstrated a passion to provide improved care to people. One staff member told us, 'The morale is improving now, it has lifted. It was previously oppressive.'
People were supported by enough staff who were safely recruited to work at the home.
Per 2022 comprehensive inspection: Not all staff training was up to date.
At the time of our inspection there was not a registered manager in post. A manager was in the process of registering with us but had since left the service.
Per 2022 comprehensive inspection: People had access to a variety of activities in line with their preferences. For example, we saw staff had decorated a lounge into the seaside and people had had a day at the beach.
No permanent manager in post, so leadership is unstable and oversight weak.
At the time of our inspection there was not a registered manager in post. A manager was in the process of registering with us but had since left the service.
Some care plans and safety checks not up to date or followed for complex needs.
People's care plans were not always up to date, and safety monitoring was not in place for 1 person's complex needs.
Not all staff training up to date, with gaps in mandatory courses.
Per 2022 comprehensive inspection: Not all staff training was up to date.
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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