Last updated: 9 February 2026
"Approachable managers and a positive open culture, although staffing and training are sufficient without anything extra."
People continued to be safeguarded from the risks of abuse. Risks identified and managed. Medicines managed and administered safely. Incidents reported and investigated.
The service had a positive and open culture. Staff: 'It is a very good place to work', 'We are all free to speak up and make suggestions'.
There were sufficient numbers of staff to support people to stay safe. Staff absences were covered by regular staff to promote continuity of care.
Staff continued to receive regular training. Records of regular supervision and appraisals. Induction in line with the Care Certificate.
People felt that the management team were approachable and that if they had concerns they would be listened to. Staff: 'The managers are always ready to help', 'We get good support from the managers'.
A range of activities were available: music concerts, film shows, quiz, art exhibition, book launch, school visits, cultural festivals. Living well facilitator in post.
Staffing is sufficient to keep people safe but nothing special, with no details on low turnover or easy workloads.
There were sufficient numbers of staff to support people to stay safe.
Training covers basics like refreshers and induction but no specialist courses or funded qualifications.
Staff continued to receive regular training. One staff member told us, 'We have regular refresher training to keep us updated.'
Activities programme has variety like music and quizzes but lacks named specialist approaches or tech innovations.
A range of activities were available for people. Activities schedules were clearly displayed around the service.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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