Last updated: 9 February 2026
"Supportive managers and good teamwork create a positive culture, but agency staffing with mixed availability holds it back."
People were provided with safe care and treatment. Risks to people were identified and monitored... Medicines were managed safely.
Comments from staff included, 'We get on and work well together' and 'There is good teamwork here.' ... 'Everything is great – there is a good culture.'
Feedback from people and their relatives was mixed in terms of availability and continuity of staff... 'There is a lot of agency [staff].'
Staff had competed all their mandatory training and were supported with supervision and appraisal processes... 'I feel well trained and have had all my training.'
The registered manager had a visible presence in the home. They carried out visits during the weekend and at night-time... 'I love it here, I feel very supported by the managers, they are good managers.'
There were a wide range of meaningful activities for people... one person had been supported to attend a football match... Another... music concert.
Staffing is adequate but nothing special, with some agency workers and mixed feedback on availability especially at night.
Feedback from people and their relatives was mixed in terms of availability and continuity of staff. Comments... 'There is a lot of agency [staff].'
Only standard mandatory training, no specialist courses or funded qualifications.
Staff had competed all their mandatory training and were supported with supervision and appraisal processes.
AI Generated
Last inspected: April 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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