Working at Rosenmanor 1
46 Kempshott Road, London, SW16 5LQ
Operated by Rosenmanor Limited
9 bedsResidential homes
Workplace Score
3.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.9/10
Key Finding
"Staff feel reasonably supported by managers, but 24-hour shifts without rest, infrequent supervisions, and few activities hold it back."
Safety & Risk
3/10
✕
there were no risk assessments or management plans in place for staff to follow and safely support people living with dementia or who were visually impaired. In addition, there were no personal emergency evacuation plans (PEEP's)
Staff Culture
5/10
!
we received mixed feedback from staff about how supported they felt by their managers. Some staff told us they did not feel the management at the care home always provided them with enough support, especially when the care home was short staffed.
Staffing Levels
4/10
!
The provider had failed to ensure staff were afforded enough time off to rest between shifts they had worked. For example, we found 1 member of staff had worked a prolonged 24-hour period without a break.
Training & Dev
4/10
!
most staff had not had an individual or group supervision meeting with their line manager for over six months and not all who should have had their overall work performance formally appraised annually
Management
3/10
✕
The provider had established governance and monitoring systems in place however, these were not always operated effectively. This meant the provider had failed to always identify and take appropriate action to prevent people living in the care home being placed at risk of harm.
Programmes
3/10
✕
One person told us, 'We don't do anything here', while a second person remarked, 'Sometimes the staff organise gentle exercise classes, but most of the time there's not much happening in the house'.
Points to consider
Staff sometimes work 24-hour shifts without enough rest between them, which leaves everyone tired and stretched.
we found 1 member of staff had worked a prolonged 24-hour period without a break. A member of staff confirmed, 'Sometimes staff have been told to work 24-hour shifts.'
Staff miss out on regular supervision and performance reviews, with many not having any for over six months.
most staff had not had an individual or group supervision meeting with their line manager for over six months and not all who should have had their overall work performance formally appraised annually
Hardly any social activities or events, so most of the job is just routine personal care.
We received mixed feedback from people living at the care home about the lack of fulfilling in-house social activities they could choose to engage in. One person told us, 'We don't do anything here'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews