Working at Roseneath Avenue

there was a high usage of agency staff. On the day of the inspection, there were 5 regular agency staff and 5 permanent staff.

We found agency staff who had been working at the home for between 6 and 12 months had not been adequately trained to support people with complex learning disabilities and autism.

At the time of the inspection there was a registered manager in post. However, at the time of the inspection, the registered manager had been off for a period of time and the inspection was supported by a senior support worker, the operations director and associate director for quality and governance.

we found for one person over the course of the previous month, their activity had been going for a walk daily in the garden. This is not a meaningful activity as people generally had access to the garden.