Last updated: 9 February 2026
"A positive family-like culture and strong safety practices, although staff retention details are unclear and activities remain basic."
Staff received safeguarding training... Medicines were managed safely... Accidents and incidents were monitored and analysed to aid learning.
There was a positive culture... Staff were valued and felt supported... A relative said, 'It's like a big family.'
There were enough staff to meet people's needs promptly. Staff supported people in a calm and professional way.
Per 2020 comprehensive inspection: Staff were trained and had the appropriate skills... They regularly completed training... regular supervisions and an annual appraisal.
The registered manager had effective oversight of the service. Quality checks were effective... Staff were valued and felt supported in their work.
Per 2020 comprehensive inspection: activities co-ordinator... wide range of activities... art and crafts, movie afternoons, virtual cycling, chair exercises and pamper sessions.
Enough staff on shift to meet needs, but no details on agency use or team stability.
There were enough staff to meet people's needs promptly.
Standard training and supervisions in place, but no specialist courses or funded qualifications.
Per 2020 comprehensive inspection: Staff were trained... regularly completed training... regular supervisions and an annual appraisal.
Varied basic activities with a coordinator, but no innovative programmes to enrich the role.
Per 2020 comprehensive inspection: activities co-ordinator... art and crafts, movie afternoons, virtual cycling, chair exercises and pamper sessions.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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