Last updated: 10 February 2026
"A supportive manager and stable, committed staff team foster a positive culture, but no structured activities programme and only basic training are weaknesses."
The service continued to safeguard people from harm and abuse. Audits were regularly carried out and these showed medicines were being managed in accordance with good practice.
Staff comments included 'If you have a suggestion, the manager always listens to it, and he always thanks us' and, 'When I had a bereavement the manager was very supportive, he checked in with me regularly.'
Staff told us and we also saw there was a very stable and consistent staff team who were skilled and committed.
Per 2019 comprehensive inspection: Staff had been on training to support their role and received supervision to continue this support.
Staff told us the registered manager was supportive and kind. We saw staff engage with the manager in a friendly and relaxed way during our visit.
Staff said they often supported people to go to the shops or to see people who were important to them or go out for meals.
No activities coordinator or structured programme, so the role is mostly routine personal care with basic outings.
No mention of dedicated activities coordinator, pet therapy, gardening, or specialist programmes.
Only standard mandatory training, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff had been on training to support their role and received supervision to continue this support.
AI Generated
Last inspected: June 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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