Last updated: 9 February 2026
"A positive family-like culture and strong safety practices shine through, although staffing is adequate without details on long-term retention."
Accidents and incidents were recorded and analysed through the provider's reporting system. These were checked by the provider's quality team for any lessons that could be learned.
Per 2020 comprehensive inspection: There was an open and positive culture at the service. Morale amongst staff was good and we were told there was good team working. 'It feels like a family here.'
Per 2020 comprehensive inspection: There were enough staff available to safely meet people's needs.
Per 2020 comprehensive inspection: Staff were complimentary about the training they received and told us they could ask for any training if they felt they needed it. They had regular supervisions.
Per 2020 comprehensive inspection: Staff told us management were supportive and approachable. Team meetings were held regularly, and staff could share their ideas for improvements.
Per 2020 comprehensive inspection: People had a weekly plan of activities in their care plans, which outlined the activities they enjoyed taking part in, including outings, disco, sensory activities and voluntary work.
Staffing is adequate to meet needs safely, but nothing special with no details on staff staying long-term or low agency use.
Per 2020 comprehensive inspection: There were enough staff available to safely meet people's needs.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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