Working at Roselawn House
40 Plough Lane, Purley, CR8 3QA
Operated by Roselawn Care Limited
8 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Supportive management and a caring, dedicated team, but medicines storage gaps and COVID staffing pressures need attention."
Safety & Risk
6/10
✓
Per 2022: Assured on effective IPC, PPE use, testing and hygiene; per 2018: 'medicines were not always stored and managed in line with best practice guidance... recommendation'; incidents action unclear in two cases.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: 'We observed effective team work... staff team were caring and dedicated... felt supported... approachable and worked alongside them. They said they felt listened to'.
Staffing Levels
6/10
✓
'The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures' (2022); per 2018: 'There were enough staff to support people's needs and staff worked flexibly'.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: 'staff undertook training to meet people's individual needs... epilepsy and behaviour that may be challenging... one to one supervision meetings were held every three months'.
Management
8/10
✓
Per 2018 comprehensive inspection: 'staff told us that they felt supported by the registered manager who was approachable and worked alongside them. They said they felt listened to'.
Programmes
6/10
✓
Per 2018 comprehensive inspection: 'People enjoyed varied social and leisure activities... organised daily activities... outings, day trips and supported holidays... community activities of their choice'.
Points to consider
Staffing is adequate and flexible but COVID pressures needed special measures to handle.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures (2022)
Varied outings and hobbies keep things interesting but no activities coordinator or special programmes.
People went to organised daily activities, with staff to accompany them if needed. People were offered outings, day trips and supported holidays (per 2018)
Some gaps in medication storage checks and records for pain relief meds, plus unclear follow-up on two accidents.
room temperatures where medicines were stored were not routinely monitored... medicines prescribed for people as required... not included on the MAR... In two cases, we were not able to see what action had been taken (per 2018)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews