Working at Rosehill House Residential Home
Middleway, Par, PL24 2LB
Operated by A Pokkakkillath
30 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel respected, valued and supported in a warm atmosphere with approachable management, but no dedicated activities coordinator and basic training hold it back."
Safety & Risk
7/10
✓
Improvements had been made at this inspection and the provider was no longer in breach of regulation 17... Staff knew people well and were aware of people's risks and how to keep them safe.
Staff Culture
8/10
✓
Staff felt respected, valued, and supported and said they were fairly treated. There was a positive attitude in the staff team... There was a warm, friendly, and family atmosphere in the service.
Staffing Levels
6/10
✓
There were sufficient numbers of staff employed and on duty to meet people's assessed needs. People, staff, and professionals told us there were enough staff on duty to meet people's needs. However, 1 relative felt that at times the service was short of staff. The registered manager was in the process of recruiting additional staff members.
Training & Dev
5/10
!
Per 2022 comprehensive inspection: There was a system in place to monitor training and ensure it was regularly refreshed and updated, so staff were kept up to date with best practice.
Management
7/10
✓
Staff told us the registered manager was available and assisted them. They went onto say how they were approachable and listened when any concerns or ideas were raised.
Programmes
4/10
!
There was not a designated activities staff member currently, however the registered manager hoped to recruit one soon. Currently staff planned and carried out activities.
Points to consider
No activities coordinator so care staff do basic activities on top of personal care duties.
There was not a designated activities staff member currently, however the registered manager hoped to recruit one soon. Currently staff planned and carried out activities.
Only standard training programme with no specialist courses or funded qualifications mentioned.
Per 2022 comprehensive inspection: There was a system in place to monitor training and ensure it was regularly refreshed and updated, so staff were kept up to date with best practice.
Staff work extra hours for absences and manager is still recruiting more people.
The staff said they worked additional hours, so people had staff they knew and trusted. This was to support appointments or during staff absences... The registered manager was in the process of recruiting additional staff members.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews