Working at Rosehill House
Ladock, Truro, TR2 4PQ
Operated by Modus Care Limited
5 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"A supportive stable team with good staff retention, but provider oversight weak on risk assessments for staff living on site."
Safety & Risk
7/10
✓
Safeguarding training in place, staff knew how to report; detailed risk assessments followed; medicines managed safely, weekly audits, though signing-in system improving.
Staff Culture
8/10
✓
Staff described as 'supportive, stable and self-reliant team'; felt respected and valued by registered manager, open improvement-driven culture.
Staffing Levels
7/10
✓
Staff turnover was low; enough appropriately skilled staff, usually minimum three per shift, team described as 'strong' able to cover each other.
Training & Dev
6/10
✓
Training provided staff with skills needed, induction included two-week shadowing; regular supervisions and team meetings to discuss training.
Management
6/10
✓
Registered manager praised by staff and professionals ('The manager is brilliant', 'seems very on the ball') but provider oversight mixed, e.g. did not produce risk assessment for staff living on site.
Programmes
6/10
✓
Staff supported home-based activities, walks chosen by people, gardening plans, community interests restarting post-pandemic, trying new activities like lorries.
Points to consider
The organisation above the manager missed doing a proper risk check for letting another service's staff stay on site.
The provider had been asked to provide a risk assessment identifying and mitigating any possible risks associated with a member of staff from another of the provider's services living at the registered location. The provider did not produce the risk assessment
Only standard training like induction and shadowing, nothing extra like specialist courses or qualifications funded.
One member of staff described their training and induction. They told us they had training followed by a two-week shadowing period.
No activities coordinator or special programmes, so days revolve around routine care plus basic interests like walks and gardening.
Staff supported people to take part in home based activities and pursue interests in their local area if they enjoyed this. One person was keen to get out on a walk they had chosen when we visited.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews