Working at Rosehill Bideford Ltd
Robins Hill, Bideford, EX39 3PA
Operated by Rosehill (Bideford) Limited
17 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel valued with open management, good training and safety, but basic activities and occasional staffing shortages hold it back."
Safety & Risk
8/10
✓
There had been a significant improvement in the way the service identified, recorded and monitored risk... Medicines were being safely managed and people received their medicines in a timely way... There had been no recent errors in medicine administration.
Staff Culture
8/10
✓
Staff morale was good, and staff felt valued and listened to. The staff team said the manager was open and inclusive in their approach. They said they felt valued and their opinion and suggestions were listened to.
Staffing Levels
6/10
✓
Improvements had been made to the number and skills of staff available on each shift... for most shifts there were now four staff on duty. Staff said this allowed them to provide more quality time to people. One person commented that they did not feel there was always enough staff on duty.
Training & Dev
7/10
✓
Staff confirmed they had received a range of training in the last 12 months. This included... moving and handling, sepsis, diabetes and falls management. Training was seen a key to ensuring the right care... staff were therefore being encouraged to complete NVQ and diplomas in care.
Management
7/10
✓
The new manager who had been in post since December 2020, had worked hard alongside the registered provider to make significant improvements... The staff team said the manager was open and inclusive in their approach. They said they felt valued and their opinion and suggestions were listened to.
Programmes
3/10
✕
Several staff spoke about how people really enjoyed keeping active with ball games and simple chair exercises. Some people enjoyed quizzes and talking about places of interest local to them.
Points to consider
Only basic activities like chair exercises, ball games and quizzes, no dedicated coordinator or varied programme so the role is mostly routine personal care.
Several staff spoke about how people really enjoyed keeping active with ball games and simple chair exercises. Some people enjoyed quizzes and talking about places of interest local to them.
Staffing is adequate with enough staff on most shifts for quality time, but one resident felt there was not always enough staff.
One person commented that they did not feel there was always enough staff on duty, but the rotas and staff themselves said that there were enough staff to meet people's needs in a timely way.
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews