Last updated: 10 February 2026
"Hands-on management, stable staff retention, and a motivated culture, although training lacks specialist courses."
Per 2019 comprehensive inspection: People and staff assessed risks together and agreed ways to keep people as safe as possible while they continued to be independent. Accidents and incidents were recorded and analysed to identify any patterns and trends.
Per 2019 comprehensive inspection: Staff were highly motivated and felt appreciated by the provider. One staff member commented 'I'm so happy working here, I love coming to work'.
Per 2019 comprehensive inspection: There was a stable staff team with low staff turnover which resulted in people receiving consistent care from staff they knew well. Most staff had worked at the service for over ten years including other registered manager and deputy manager. Staff turnover was very low.
Per 2019 comprehensive inspection: All the staff completed regular training updates to keep their knowledge and skills up to date. Staff received supervision and appraisals to discuss their practice and development.
Per 2019 comprehensive inspection: The management team worked alongside staff every day and led by example. They completed care tasks and staff told us they always stepped in to help if staff needed support.
Per 2019 comprehensive inspection: People took part in themed days, world food days, gardening, intergenerational projects with local school, reflexology, yoga, and museum partnerships.
Only regular training updates and supervision, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: All the staff completed regular training updates to keep their knowledge and skills up to date. Staff received supervision and appraisals to discuss their practice and development.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp