Last updated: 9 February 2026
"Staff feel supported by an accessible manager in a positive culture with strong safeguarding, but a lack of structured activities programme holds it back."
Staff understood what it meant to protect people from harm and had received refresher training in safeguarding... Accidents and incidents were recorded... learning from one incident in particular was shared with staff.
Staff spoke positively about working at the home and understood their role within the team. Staff felt able to seek help and guidance as well as contribute ideas to care planning.
Three staff we spoke with told us they thought staffing levels were adequate to meet the needs of people living at the home.
Staff were supported through access to training and supervision and received feedback on their performance.
People and staff knew and liked the registered manager and that she was accessible. Staff understood they could receive support from the registered manager and were encouraged to highlight issues affecting people's care.
People we spoke with told us they enjoyed taking part in activities... going on a trampoline and attended a garden centre... going shopping with staff.
No activities coordinator or structured programme, so the role is mostly routine personal care with basic outings like shopping or garden visits.
People we spoke with told us they enjoyed taking part in activities... going on a trampoline and attended a garden centre... going shopping with staff.
Staffing is adequate but nothing special, with no details on low agency use or strong team stability.
Three staff we spoke with told us they thought staffing levels were adequate to meet the needs of people living at the home.
Only standard training like safeguarding refreshers and basic induction, no specialist courses or funded qualifications.
Staff we spoke with told us they received training and support and that they could access further training if they needed... induction had included shadowing... access to regular supervision.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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