Last updated: 9 February 2026
"Staff feel valued in a positive culture with strong infection control, but standard training and no low agency staffing details hold it back."
2022 targeted inspection: We were assured the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing, and making sure infection outbreaks can be effectively prevented or managed.
Per 2019 comprehensive inspection: There was a positive and happy atmosphere in the home; staff told us they felt valued and enjoyed working there; staff were open and transparent and worked well together as a team.
Per 2019 comprehensive inspection: There were enough staff to meet people's needs and keep them safe; people were supported by a well-trained, experienced and familiar staff team.
Per 2019 comprehensive inspection: Staff had completed training in key areas, so people's needs could be met; staff received regular supervision and annual appraisals.
Per 2019 comprehensive inspection: Staff felt supported by the registered manager and told us they could approach them at any time for advice or support.
Per 2019 comprehensive inspection: People were supported to take part in activities meaningful to them such as swimming, horse riding, attending football matches, shopping and having meals out; group activities such as arts and crafts and pamper nights.
Staff numbers are enough to keep people safe, but no details on low agency use or workloads light enough for unhurried care.
Per 2019 comprehensive inspection: There were enough staff to meet people's needs and keep them safe.
Only standard training and regular supervisions, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff had completed training in key areas, so people's needs could be met. Staff received regular supervision and annual appraisals.
Varied outings and group activities like crafts, but no dedicated coordinator or specialist programmes to enrich the role.
Per 2019 comprehensive inspection: Group activities were available at the service, such as arts and crafts and pamper nights.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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