Last updated: 10 February 2026
"Staff feel valued and supported in a positive culture with strong safety management, but activities programmes lack variety and staff retention is unclear."
Risks to people's health, safety and well-being were effectively managed. Medicines were administered safely. Any incident or accidents in the home were responded to and learning shared.
Staff felt supported by the registered manager and worked together as a team. One staff member said, 'All the staff are much happier, the managers are approachable and uphold confidentiality. It's a pleasure now to come to work.'
There were enough staff on duty to meet people's needs. Staff met people's needs promptly and were unhurried when assisting them.
The home had a registered manager who had good knowledge of people's needs and clear oversight of processes in the home. Staff sought us out to tell us how the culture of the service had improved under the management team and staff felt valued and listened to.
New staff had been appointed and staff told us this meant there were dedicated staff for the different roles in the service, such as for care, activities and domestic duties.
There is a dedicated activities person but no details on regular events, outings or creative programmes, so shifts are mostly routine care and rehab tasks.
New staff had been appointed and staff told us this meant there were dedicated staff for the different roles in the service, such as for care, activities and domestic duties.
Staff numbers meet needs without rushing but no word on low agency use or staff sticking around long-term.
There were enough staff on duty to meet people's needs. Staff met people's needs promptly and were unhurried when assisting them.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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